For Web/Online Inquires (order status, tracking info, etc.): Call us at 920-883-9001 or email us at: ecommerce@theheelinc.com.

If you have a question about a particular fitment issue or TRYING TO SCHEDULE AN APPOINTMENT, please use the "Retail Store Purchases" email link or call the store directly at 920-435-0721 to speak to a trained pedorthist. 

If you are inquiring about how to initiate a return, please use the "Returns" link on our homepage.