Fitting Process – The Heel Shoe Fitters

THE FITTING PROCESS

As one of the premier shoe stores in the Green Bay, WI, we emphasize excellent customer service with board certified Pedorthist's on staff; setting us apart from all competitors.

ARRIVAL

As you cruise into our parking lot, you'll see two stores: our self-serve discount Outlet Store and our main store, a 50 ft tall chalet-style building. For a hands-on experience with knowledgeable shoe fitters, head to the main store.

WARM WELCOME

Upon entry you’ll be greeted by one of our friendly floor coordinators, armed with an iPad and a smile. They’ll ask what brings you in today and if you need help. If so, you’ll be added to our waiting list for the next available shoe expert.

EXPLORE OUR SELECTION

If there's a wait, we encourage you to browse and explore our wide range of brand options.

PERSONAL ASSISTANCE

A knowledgeable sales associate will introduce themselves and inquire about your needs. Share your shoe desires and let our professionals take it from there.

Expert Measurement: Our shoe fitters like to begin the fitting process with a comprehensive measurement and a brief foot evaluation.

Find the Perfect Pair: Your shoe fitter will select and bring as many pairs as needed to ensure you find the ideal shoes that meet your needs.

CHECKOUT EXPERIENCE

If you’re new to our store, we’ll create a customer profile to track your purchases for future reference. Sharing your information is encouraged but not required; it helps us keep you informed about our best promotions, latest arrivals, and upcoming events.

SHARE THE LOVE

Our sales staff doesn't work on commission—they're truly here to meet your needs. A 5-star Google review means the world to us! We aim to connect with you both in-store and online, and hope your experience compels you to spread the word to friends and family.

READY TO FIND THE RIGHT FIT?